Privacy Policy
Our commitment to privacy
Biketerra, LLC is a privacy-first company. We make money from our paying customers, so there's no reason to sell, rent or give away any of your data (that's not our business model).
What information we collect
Your email is collected during the registration process, and the following is (optionally) collected from within your account profile:
- Name
- Weight
- Gender
- Birth year
- Country
- Photo
We do not rent, buy or sell personal data from or to others, use automated decisions or profiling in the processing of your personal data, or process any special category data as per the GDPR Article 9.
Payment processing
All payment processing is handled by Stripe, Inc. You may find their privacy notice link here: https://stripe.com/privacy
Mobile device access
If you use our application(s), we may request access or permission to certain features from your mobile device, namely bluetooth. If you wish to change our access or permissions, you may do so in your device's settings.
How we use cookies
We use cookies to preserve your logged-in state across page refreshes on biketerra.com.
Data storage
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in and other countries.
Data retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will delete such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Whom we share your personal data with
To run our business efficiently and securely, we sometimes will have to share your personal data with other (trusted) parties such as:
- Data processors: providers of various services that process your personal data on our behalf
- IT support, when necessary
- Public authorities: when we are obliged to report to them
We require that all such recipients secure data in accordance with good information security and as per the requirements of this Privacy notice. We review and quality assure all vendors and data processors and enter into a data processing agreement/addendum whenever necessary.
We use data processors for:
- This website, including online payments providers
- Transactional emails to customers
How to contact us
If you have any questions regarding this Privacy Policy or to access your information, please send an email to: hello@biketerra.com